“I love this service. It's helped me in so many times. Thank you, again!"
After providing over a year of service, with over 936 California participants and 4,078 national participants, the ReachOut TXT* one-way and two-way programs are coming to a close. Although we are sad to see the program halted, as we know many of you are, we feel very fortunate to have been one of the first programs to provide mental health peer support via text.
Since launching ReachOut TXT in October 2013, ReachOut trained a total of 34 enthusiastic text supporters to provide empathetic support and targeted resources to users needing encouragement. The program was met with lots of praise from volunteers and users alike, with comments from participants such as, “You have made my night. I am gonna go eat dinner now yay! You have helped me so much!” and “I just want to Say thank you for the support and an open ear.”
We are grateful for the initial investment of funds for ReachOut TXT distributed by the California Mental Health Services Authority from funding provided by counties. Unfortunately, the grant will come to a close as of December 31, 2014, and as a result ReachOut TXT will end service at that time. If you find this disappointing – we hear you! Our plan is to find alternative grant funding to re-launch the program in the next year and are hopeful that the success seen by the program thus far will be compelling.
In the meantime, if you're going through a tough time, you can always check out the ReachOutHere Forums where peer supporters are available to provide kind words and useful information. Also, you can connect with counselors over text through the Your Life Your Voice crisis line everyday from 4 p.m.-10 p.m. (PT) by texting "VOICE" to 20121."
We know from our users that text has been a really powerful medium of expression and support seeking, and will keep their words on the value of this service in mind as we look to the future of our programming: “If I don't get a chance to talk to you again, please remember me even just a little. You made an impact on my life."
*This program is funded by counties through the voter-approved Mental Health Services Act (Prop 63). It is one of several Prevention and Early Intervention Initiatives implemented by the California Mental Health Services Authority (CalMHSA), an organization of California counties working to improve mental health outcomes for individuals, families and communities. CalMHSA encourages the use of materials contained herein, as they are explained in our licensing agreements. To view the agreements, please visit: calmhsa.org